SHIELD Rapid Triage™
SHIELD Rapid Triage™ is a fast, structured intake screening and prioritization tool designed for BTAM and violence prevention teams to sort cases efficiently, document the “why” behind early decisions, and select reasonable interim safeguards and supports while additional information is gathered and verified. Completed in 2–5 minutes, SHIELD applies six operational domains to produce a relative triage priority rating that helps teams manage competing demands consistently and defensibly. SHIELD is not a risk assessment and does not predict violence or provide probability metrics; it is a structured pathway to early, proportionate action and cleaner case management.
Why SHIELD?
When concerning behavior is reported, organizations often face the same challenge: limited information, competing priorities, and pressure to make decisions quickly. Without a structured process, responses can become inconsistent, subjective, difficult to explain, and vulnerable to liability.
SHIELD provides a consistent, defensible framework for prioritizing cases, documenting decision-making, and implementing proportionate interim safeguards while additional information is gathered and verified. By replacing ad hoc judgment with a repeatable process, SHIELD helps organizations improve consistency, reduce bias, strengthen explainability, and demonstrate reasonable, documented action based on what was known at the time.Whether in schools, workplaces, healthcare systems, faith communities, or public-sector environments, SHIELD supports earlier intervention, better information sharing, stronger violence prevention efforts, and a more defensible duty-of-care posture, helping organizations move from reactive crisis response to proactive risk management.
SHIELD Rapid Triage™ User Manual
The SHIELD Rapid Triage™ User Manual (Printed Edition) is the official, field-ready guide to applying SHIELD consistently across real-world case types. Designed for quick reference and operational use, it provides practical, step-by-step direction on:
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SHIELD’s scope, limitations, and best-practice use at intake
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The six operational domains and how to rate them using anchored criteria
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How to document ratings with defensible, behavior-based notes (including handling uncertainty)
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How to calculate and interpret the triage rating ranges and corresponding response posture
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Guidance for re-scoring, escalation triggers, and maintaining fidelity over time
Authorized Use Note: Purchase of the manual is not restricted; however, operational application of SHIELD Rapid Triage™ is permitted only after completion of required K.O.I. training and issuance of an individual SHIELD Rapid Triage™ User Authorization ID.
SHIELD Rapid Triage™ Certification Training
SHIELD required Certification Training (3 Hours) is mandatory for professionals seeking to use it in an authorized operational capacity. Delivered virtually or via private facilitation, this interactive session provides the foundation necessary for consistent, defensible application and includes:
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SHIELD’s origins, scope, and intended use as an intake triage tool
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The research-informed principles and operational logic behind the framework
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A detailed walkthrough of the six domains, scoring anchors, and common rating pitfalls
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Documentation expectations (fact-based language, information limitations, and re-score triggers)
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Guided case application exercises to demonstrate competence in scoring, interpreting triage ranges, identifying key uncertainties, and selecting proportionate interim safeguards and supports
Upon successful completion (full attendance required), participants receive a Certificate of Training Completion and a unique SHIELD Rapid Triage™ User Authorization ID, which verifies official training and authorizes operational use in accordance with K.O.I. licensing requirements. For scheduling and private training inquiries, contact info@koipartners.net.
Recommended: Each attendee should purchase the SHIELD Rapid Triage™ User Manual in advance to support real-time case application during the training.
Enterprise Licensing Options
For organizations seeking a consistent, scalable implementation, K.O.I. offers enterprise licensing options for multi-user and multi-site deployments. Enterprise licensing supports organizations that need a standardized, defensible approach across departments and locations, reducing variability in intake decisions, strengthening documentation consistency, and improving early coordination under pressure.
Enterprise options can be structured to align with your operational footprint, including user volume, implementation timelines, and training delivery needs. Organizations may benefit from enterprise licensing when they are managing multiple reporting channels, high case volume, distributed teams, or cross-functional stakeholders (e.g., HR, security, student affairs, EAP, legal, threat management, clinical services).
To discuss enterprise licensing structures, authorized-user pathways, implementation support, and training delivery options, contact info@koipartners.net